Support / Administration
The audit log
What's recorded, how to search it, and what it's for.
Every action is recorded: who, what, when, and what changed. The log is append-only and cannot be edited or deleted by anyone, including administrators. That's what makes it worth anything.
Searching
- By user — everything one person did
- By record — everything that happened to one part
- By action — created, edited, released, downloaded, shared
- By date range
The supplier audit log
External activity is logged separately: which supplier viewed which document, when, and what they downloaded. This is usually the log an auditor asks for when the question is about controlled distribution.
Exporting
Filtered results export to Excel or PDF for an audit or an investigation.
Still stuck?
Email [email protected] and a person will pick it up. Include the part number and what you were doing — it saves a round trip.