OCTAGON PLMSupport
Support  /  Administration

Maintenance

Housekeeping tools and when to use them.

Administration → Maintenance holds occasional housekeeping tasks.

TaskWhen to run it
Rebuild search indexSomething isn't appearing in search that should
Recompute rollupsCost or weight totals look wrong after a bulk change
Regenerate thumbnailsThumbnails are missing or stale after a bulk import
Regenerate derivativesNeutral formats or PDFs are missing for some parts
Find orphaned filesPeriodic tidy-up of files no longer attached to a part
Safe to run

These tasks recompute or rebuild; they don't delete your data. Large tasks run in the background and you'll be notified when they finish.

Still stuck?

Email [email protected] and a person will pick it up. Include the part number and what you were doing — it saves a round trip.