Support / Supply chain
Giving suppliers access
What a supplier seat sees and how to set one up.
Suppliers can have their own login rather than being sent files. They see only what you've explicitly shared.
Setting one up
- An administrator invites them from Users with a Supplier seat.
- Link their user to the vendor record in the Approved Vendor List.
- Share the specific parts or documents they need.
What they can do
- View and download documents shared with them
- See and respond to tenders they're invited to
- Acknowledge change notices affecting parts they supply
- Accept a confidentiality agreement, if required
What they cannot do
- Browse the vault or search beyond what's shared
- See your costs, other suppliers, or other customers' parts
- Edit anything
Every action is logged
Supplier activity is recorded separately from internal activity — who viewed what, when, and what they downloaded. Auditors ask for this.
Still stuck?
Email [email protected] and a person will pick it up. Include the part number and what you were doing — it saves a round trip.