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Support  /  Command & automation

What a command cannot do

The limits that apply no matter what you type.

A command runs as you, with your permissions, through the same gates as the interface. It is not a way around anything, and it isn't a back door for administrators either.

LimitWhat happens
Your permissions applyRows you can't see aren't matched. Fields you can't edit are skipped and reported — not silently dropped.
Locks are respectedA part checked out by somebody else is refused and named in the preview. The rest of the batch continues.
Approvals still applyA command can't move a released part around an open change order.
Lifecycle rules still applyFields that lock on release stay locked.
Everything is auditedWhat ran, who ran it, what changed, and what each record looked like before.

If a command does less than you expected

Nearly always one of the above. The preview names what it skipped and why — read that list rather than assuming the command failed. A batch of 200 that reports 197 changed and 3 refused has done exactly what it should.

Undoing

There is no single undo for a command. Use --dry-run first, and --atomic when a partial result would be worse than no result. Records changed by a command follow the normal rules — revisions are still revisions, and deleted items still go to the recycle bin.

Still stuck?

Email [email protected] and a person will pick it up. Include the part number and what you were doing — it saves a round trip.