OCTAGON PLMSupport
Support  /  Change control

Approvals

Approving work, and what to do when you're the bottleneck.

Approvals appear in your queue and via whichever notification channels you've enabled.

Approving

  1. Open Approvals in the sidebar, or follow the notification.
  2. Review the item. For an ECO, look at the BOM comparison and the affected parts — the diff is the change.
  3. Choose Approve, Reject or Request changes.
  4. Add a comment. Required for rejection; good practice always.

Approving from Slack or email

If your company has connected Slack, approvals can be actioned from the notification itself. Email notifications carry a direct link. Either way the decision is recorded identically — the audit trail doesn't care which surface you used.

Sequential and parallel

When someone is away

Administrators can reassign an approval to someone else. The reassignment itself is recorded — the trail shows who actually decided, not just who was originally asked.

Still stuck?

Email [email protected] and a person will pick it up. Include the part number and what you were doing — it saves a round trip.